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Real people who are more than happy to assist you
Call Us
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0333 014 5808Leave a message outside of hours
Email Us
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sales@lilycuddles.co.ukInclude order number for faster help
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Available during opening hours
Our Retail Store
lilycuddles
5 Faraday Court, WellingboroughNorthamptonshire, England NN8 6XY
Opening Times
Mondays: Appointments only
Tuesdays - Wednesday: 11:00am – 6:00pm
Thursdays: 11:00am – 7:30pm
Fridays: 11:00am – 4:00pm
Saturday: 11:00am – 5:00pm
Sunday: 10:30am – 3:00pm
Quick Help
Find answers to common questions
Frequently Asked Questions
What are your delivery options?
We offer free standard delivery on orders over £50, which typically takes 3-5 working days. Express and named day delivery options are also available at checkout.
How do I return an item?
We offer a 60-day returns policy on all unused items. Products must be in their original packaging with tags attached. Return in store or arrange a collection.
Do you offer price matching?
Yes! If you find an identical item cheaper at an authorised UK retailer, we'll match the price. The item must be in stock and available for immediate delivery.
What is your product guarantee?
All our products come with a 2-year manufacturer's guarantee against defects when used according to instructions.
Can I book a personal shopping appointment?
Absolutely! Book a free appointment with one of our expert advisors who will help you find the perfect products for your needs.
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